Privacy Policy – Miravyn
Welcome to Miravyn.com. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, make a purchase, or interact with our services. By using our platform, you consent to the practices described below.
1. Information We Collect
We collect different types of information to provide you with a secure and personalized shopping experience:
Personal Information: Includes your name, shipping and billing addresses, payment details, email, and phone number when you register, place an order, or contact our support team.
Device and Usage Data: We collect your IP address, browser type, device type, operating system, and usage patterns through cookies and analytics tools such as Google Analytics.
Order Fulfillment Data: Information shared with our fulfillment partners, including Supliful, to ensure your orders are delivered accurately and securely.
Communication Data: Information from correspondence with our customer support team or through email subscriptions.
2. How We Use Your Information
We use the information we collect for the following purposes:
Order Processing and Fulfillment: To securely process payments and deliver your purchases.
Communication: To send order confirmations, shipping updates, and marketing communications if you opt in.
Service Improvement: To analyze website traffic, optimize user experience, and detect fraudulent activities using tools like Google Analytics and Facebook Pixel.
Legal Compliance: To comply with applicable laws and regulations.
3. Sharing Your Information
We value your privacy and only share information when necessary:
Shopify: Our eCommerce platform provider, which enables us to operate our online store and process payments securely. Learn more at Shopify Privacy.
Supliful: Our fulfillment partner, responsible for shipping products and managing logistics. Learn more at Supliful.
Trusted Third-Party Services: We may share information with marketing, analytics, or service providers who help us operate our business. These companies are required to comply with privacy regulations and safeguard your data.
4. Cookies and Tracking Technologies
Miravyn uses cookies and similar technologies to improve your browsing experience:
Functional Cookies: Remember your preferences and login information.
Analytics Cookies: Track site activity to help us improve our website.
Marketing Cookies: Provide relevant advertisements based on your interests (with consent).
You can manage your cookie preferences through your browser settings.
5. Your Data Protection Rights
Under GDPR and the California Consumer Privacy Act (CCPA), you have the following rights regarding your personal data:
Access: Request copies of your personal information.
Rectification: Correct any inaccurate or incomplete data.
Deletion: Request deletion of your personal data where applicable.
Restriction of Processing: Limit how your data is processed in certain situations.
Data Portability: Receive your data in a structured format and transfer it to another organization.
Objection: Object to the processing of your personal information, especially for marketing purposes.
To exercise these rights, contact us at daniel.lucea@miravyn.com.
6. Data Retention
We retain your personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. After the retention period, your data is securely deleted or anonymized.
7. Security of Your Information
Miravyn implements robust security measures to protect your data, including:
SSL Encryption: Ensures secure transmission of personal and payment information.
Secure Payment Processing: Through trusted gateways like PayPal and Stripe.
Access Control: Only authorized personnel have access to personal data.
8. External Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies when visiting external sites.
9. Children’s Privacy
Miravyn does not knowingly collect personal information from children under the age of 13. If we discover that a child has provided us with personal data, we will delete it immediately.
10. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in practices, technology, or legal requirements. Updates will be posted on this page with the "Last Updated" date revised. We encourage you to review this page regularly.
11. Contact Us
For questions regarding this Privacy Policy or your personal data, please contact us:
Email: daniel.lucea@miravyn.com
Phone: +40 773 938 321
Business Hours: Monday – Friday, 9 AM – 6 PM